Global Hospitality Award Winners 2023

Karibu World is a travel agency located in Tanzania, established in 1963. With over 60 years of experience, the agency specializes in tailored travel services, including flight bookings, safari tours, and event management. Catering to both leisure and corporate clients, Karibu World offers unique itineraries that showcase the beauty of Tanzania, from its stunning beaches in Zanzibar to the wildlife of the Serengeti. The organization is recognized as the winner in the Best Business Support Services - Travel & Tourism category at the International Travel Awards.

Hotel Aurelio Lech is a luxury hotel and chalet situated in Lech am Arlberg, Austria, offering an exclusive alpine experience. The property features a range of accommodations, including the Aurelio Club Chalet, which can be booked exclusively for groups. Guests enjoy a variety of services, including a gourmet restaurant, a comprehensive spa, and personalized concierge services. The hotel is renowned for its exceptional service and is recognized as the winner in the Best General Manager - Hospitality category at the World GM Awards.

Pepperclub Hotel is a luxurious 5-star hotel situated in the vibrant heart of Cape Town, South Africa. The hotel features a variety of upscale accommodations, including deluxe studios and suites, alongside a range of dining options such as the COPA Restaurant and Ruby's Cafe. Guests can indulge in wellness treatments at the Cayenne Spa and utilize versatile event spaces for corporate meetings and social gatherings. The hotel is committed to community engagement through its Mindful Conferencing initiative. Pepperclub Hotel is recognized as the winner in the Most Promising General Manager - Hospitality category at the World GM Awards.

Khiri Travel, a destination management company based in Thailand, focuses on sustainable tourism across Asia. With over 33 years of experience, they offer creative and personalized itineraries that emphasize conservation, community engagement, and cultural appreciation. Their services cater to discerning tour operators, ensuring high-quality travel experiences that positively impact local communities and environments. Khiri Travel is honored as the winner in the Best Sustainable Tourism Company and Best Destination Management Company categories at the International Travel Awards.

Kukura Wellness Spa, situated within Kilima Private Game Reserve in Limpopo, South Africa, offers a serene escape for rejuvenation and holistic wellness. The spa features bespoke treatments, yoga, and meditation, all designed to harmonize body and mind with nature. Guests can enjoy locally-sourced meals and participate in guided walks and stargazing, enhancing their wellness experience. Kukura Wellness Spa is celebrated as the winner in the Best Holistic Wellness Spa category at the International Spa & Beauty Awards.

La Casa Que Canta is a luxury boutique hotel situated on Playa La Ropa in Zihuatanejo, Mexico. This adults-only retreat features exclusive oceanfront accommodations, private pools, and a renowned spa offering Clarins treatments. The hotel is designed for romantic getaways and honeymoons, providing guests with a serene environment to relax and rejuvenate. La Casa Que Canta is celebrated for its exceptional service and has been recognized as the winner in the Best Boutique Hotel category at the International Travel Awards.

La Miniera Pool Villas Pattaya is a luxury resort situated in the vibrant city of Pattaya, Thailand. Offering a range of private pool villas, the resort caters to families and travelers seeking a serene getaway. Guests can enjoy various amenities including the Alessandrite Water Park, Privé Spa, and multiple dining options such as Zaffiro Restaurant. La Miniera is dedicated to providing exceptional service and unique experiences, making it a perfect destination for relaxation and adventure. The resort is recognized as the winner in the Best New Resort category at the International Travel Awards.

La Perla SPA is a licensed wellness center situated in Dubai's Business Bay, renowned for its luxury spa services that blend traditional Russian techniques with modern wellness practices. The spa offers a diverse range of treatments, including Turkish Hammam, deep tissue massages, and hot stone therapy, all delivered by certified therapists in a serene environment. With a commitment to excellence, La Perla SPA has been awarded the title of Best Luxury Russian Spa for four consecutive years, affirming its status as a premier destination for relaxation and rejuvenation. The organization is recognized as the winner in the Best Luxury Russian Spa category at the International Spa & Beauty Awards.

Le Spa by Novotel Phuket Resort is a distinguished wellness center situated in Patong, Thailand. Known for its serene ambiance, the spa provides an array of rejuvenating treatments designed to enhance relaxation and well-being. Guests can indulge in signature therapies that blend traditional Thai techniques with modern practices, ensuring a holistic spa experience. The spa is part of the Novotel Phuket Resort, which combines luxurious accommodations with stunning views of Patong Bay. Le Spa is celebrated for its commitment to quality and guest satisfaction, earning recognition as the winner in the Best Hotel Spa category at the International Spa & Beauty Awards.

Bowfield Hotel & Spa is a countryside retreat situated just 20 minutes from Glasgow, UK. The hotel offers a range of accommodations, including luxurious lodges with hot tubs, and features a health club, restaurant, and an award-winning spa, AURA. Guests can enjoy various wellness treatments and packages designed for relaxation and rejuvenation. Bowfield is committed to community support through the Manorview Foundation, which aids those in poverty. The hotel is recognized as the winner in the Most Valuable General Manager - Hospitality category at the World GM Awards.

Kilima Private Game Reserve and Spa, situated in the Murchison Mountain Range of Limpopo, South Africa, provides a luxurious escape into the African wilderness. Featuring 20 elegantly appointed en-suite rooms, including family and honeymoon suites, the reserve combines comfort with stunning bushveld views. Guests can indulge in gourmet dining at the Section XV restaurant, which emphasizes locally sourced ingredients, and rejuvenate at the Kukura Wellness Spa. With daily game drives and guided bush walks led by expert rangers, Kilima offers an immersive wildlife experience. The organization is recognized as the winner in the Best Emerging General Manager category at the World GM Awards.

Liget Budapest is a prominent tourism development project situated in Hungary, dedicated to revitalizing the City Park (Városliget) area. This initiative encompasses a variety of cultural and recreational offerings, including art exhibitions, historical landmarks, and wellness activities. Notable features include the Hungarian House of Music and the Széchenyi Thermal Bath, which attract both locals and tourists. Liget Budapest has been awarded in the International Travel Awards for its contributions to tourism development and landmark attractions.

Lillehammer Spa AS is a renowned wellness center situated in Norway, offering a comprehensive selection of health and beauty treatments. The spa is celebrated for its award-winning services, including massages, skin care, and specialized wellness therapies. Committed to excellence, Lillehammer Spa focuses on providing personalized care in a serene environment, ensuring a rejuvenating experience for all guests. The organization is recognized as the winner in the Best Wellness Centre & Skin Clinic category at the International Spa & Beauty Awards.

Ramblas Restaurant is a family-friendly dining venue situated in Eswatini, known for its vibrant atmosphere and diverse menu that includes dishes such as Chicken Espatada and Quesadilla. With a full bar offering a selection of wines and cocktails, the restaurant caters to a wide audience, including children with its dedicated menu. The inviting decor and attentive staff enhance the dining experience, making it a popular choice for both locals and visitors. Ramblas Restaurant has been awarded the Best International Restaurant recognition at the International Restaurant Awards.

Pembroke Hotel is a 4-star boutique hotel situated in the heart of Kilkenny, Ireland. Known for its spacious and quiet accommodations, the hotel features 84 rooms and suites, many with stunning views of Kilkenny Castle. Dining at Stathams, led by Executive Chef Ken Harker, offers seasonal dishes and has been awarded Ireland's Best Hotel Restaurant. Guests can also enjoy wellness treatments at Mint Medispa. Recognized for its exceptional hospitality, Pembroke Hotel is the winner in the Most Promising General Manager - Hospitality category at the World GM Awards.

Luxury Africa Tours, located in Rwanda, offers personalized safari experiences that blend luxury with sustainability. The company crafts bespoke itineraries, focusing on immersive wildlife encounters and conservation efforts. With a team of knowledgeable guides and a commitment to exceptional service, Luxury Africa Tours ensures memorable journeys through Africa's stunning landscapes. The organization is recognized as the winner in the Best Safari Tour Operator category at the International Travel Awards.

Madhair is a premier hair salon and spa situated in the heart of Athens, Greece. Established in 2006, it offers a comprehensive range of services including haircuts, coloring, nail care, and innovative fish spa treatments. The salon prides itself on providing high-quality services in a luxurious yet welcoming environment, utilizing top-tier products to ensure customer satisfaction. Madhair has received multiple awards for its excellence in beauty services, including recognition as the Best Hair Salon at the International Spa & Beauty Awards in 2023.

Maison Privee is a luxury vacation rental company located in Dubai, UAE, offering a unique blend of hotel-like services and the comfort of home. Established in 2017, it focuses on providing high-quality short-term rentals for both corporate travelers and tourists. The company curates a selection of premium properties in prime locations, ensuring guests enjoy spacious accommodations and exceptional hospitality. With a commitment to personalized service, Maison Privee enhances guest experiences through a range of additional services, making it a preferred choice for discerning travelers. The organization is recognized as the winner in the Best Holiday Homes Rental Company and Best Holiday Villa Rental Company categories at the International Travel Awards.

Maiyan Resort is a luxury resort situated in Laikipia, Kenya, offering a unique lifestyle experience rather than just accommodation. The resort features luxury stays, farm-to-fork dining, and a variety of family-friendly activities, including safaris and events. With its emphasis on privacy and adventure, Maiyan provides an immersive experience in the heart of Africa's natural beauty. The organization is recognized as the winner in the Best Family Resort category at the International Travel Awards.

Manaaki Wellbeing is a holistic spa based in Auckland, New Zealand, dedicated to restoring balance through Rongoā Māori healing practices. Founded by Carmel Cochrane, a fourth-generation healer, the spa offers personalized treatments including mirimiri massages, detox therapies, and tailored skincare regimens. Emphasizing the interconnectedness of body, mind, and spirit, Manaaki provides a safe space for clients to reconnect with their inner selves. The organization is recognized as the winner in the Best Holistic Spa & Wellness category at the International Spa & Beauty Awards.

Mandala Spa is a contemporary spa situated in Ubud, Indonesia, dedicated to providing rejuvenating wellness experiences rooted in traditional healing practices. The spa offers a variety of treatments including signature Balinese massages and body therapies, utilizing the finest locally sourced natural oils. Guests can enjoy a tranquil environment designed to promote relaxation and balance, with services tailored for individuals and couples alike. Mandala Spa is honored to receive the Best Spa recognition at the International Spa & Beauty Awards.

Mandala Wellness Group is a premier spa and wellness organization located in Tanzania, dedicated to enhancing physical, mental, and social well-being. Founded by Tshepiso Brenda Magome, the group offers a range of exclusive spa services and wellness programs that emphasize holistic health. With a commitment to elevating the beauty and wellness industry in Africa, Mandala Wellness Group integrates expert techniques and high-quality products to provide transformative experiences. The organization has been recognized as the winner in the Best Day Spa category at the International Spa & Beauty Awards.

Mandarin Oriental Prague is a luxury hotel situated in the historic Malá Strana district of Prague, Czech Republic. Housed in a former monastery, the hotel features 99 elegantly designed rooms and suites that combine historical elements with contemporary comfort. Guests can indulge in Czech culinary traditions at Monastiq Restaurant and unwind at the wellness spa located within a former Renaissance chapel. The hotel is celebrated for its commitment to preserving its historic character while providing exceptional service, earning recognition as the winner in the Best Historical Hotel category at the International Travel Awards.

Mandarin Spa Urbano is a spa located in Brazil, established in 2009 as the first urban spa in Goiânia. It offers a variety of wellness experiences aimed at promoting health and quality of life, including signature massages, facial therapies, and unique day spa packages. The spa is dedicated to creating sensory experiences that enhance well-being. Mandarin Spa Urbano has been recognized as the winner in the Best Hotel Spa category at the International Spa & Beauty Awards.

Al Areen Palace & Spa by Accor is a luxury resort situated in Bahrain, offering an exclusive selection of 78 private pool villas designed for refined relaxation. Each villa features personalized butler service, temperature-controlled pools, and in-villa dining options. The resort emphasizes bespoke experiences, catering to guests seeking a tranquil escape in a lavish setting. Al Areen Palace & Spa is celebrated as the winner in the Best General Manager category at the World GM Awards.

Marina Sharm Hotel is a 4-star hotel situated in Naama Bay, Sharm El Sheikh, Egypt. Established in the 1980s, it features 323 rooms, including suites with stunning sea views. The hotel provides a private beach, multiple swimming pools, a spa, and diverse dining options, catering to both leisure and business travelers. With its prime location and comprehensive amenities, Marina Sharm Hotel is dedicated to delivering an exceptional guest experience, earning recognition as the winner in the Best 4 Star Hotel category at the International Travel Awards.

Shangri-La Paris is a prestigious hotel situated in the heart of Paris, France, formerly the residence of Prince Roland Bonaparte. This luxury establishment features 100 elegantly appointed rooms and suites, three restaurants, and a bar, all with stunning views of the Eiffel Tower and the Seine River. The hotel combines European grandeur with traditional Asian hospitality and has received numerous accolades, including recognition as the best hotel in Paris by Condé Nast Traveler. Shangri-La Paris is honored as the winner in the Best General Manager category at the World GM Awards.

MCM Boutique Resort, situated in Iași, Romania, offers luxury accommodations and an exceptional spa experience. The resort features a range of exclusive rooms and apartments designed for both business and leisure travelers. Its Pleiada Spa provides a variety of treatments and facilities, including a modern saltwater jacuzzi, sauna, and a fitness area, ensuring a rejuvenating experience. The organization is recognized as the winner in the Best Luxury Hotel Spa category at the International Spa & Beauty Awards.