Frequently Asked Questions

Hospitality Awards is the umbrella platform bringing together International Travel Awards, International Spa Awards, International Restaurant Awards and World GM Awards under one merit-based recognition programme.

No. Every result across all four programmes is decided by independent, merit-based jury evaluation only — there is no public voting.

Hotels, resorts, airlines, cruise lines, travel agencies, tour operators, DMCs, tourism boards, spas, wellness resorts, restaurants, chefs, and individual hospitality leaders from anywhere in the world.

Yes. Nomination is completely free across all four programmes. Winners are selected purely on merit by the independent jury.

Nothing. Nomination is completely free across all four programmes — there is no cost to submit an entry or be evaluated by the independent jury, in any category.

14 November 2027, 5:00 PM to 11:00 PM, at the Westin Marina Hotel, Dubai, UAE. It is a black-tie celebration.

Visit the Award Nomination page and complete the official nomination form for your chosen programme and category. Submissions are reviewed first-come, first-served.

Yes. Self-nominations and third-party nominations are both welcome across all four programmes.

No. Organisations and individuals from anywhere in the world may take part, across 150+ countries.

Confirmed winners receive a trophy, plaque or certificate, gala passes and marketing rights to the award title, logo and name — all included at no cost, since nomination and recognition are entirely free.

Yes. An organisation can enter as many of our four award programmes as apply to it, at no extra cost — nomination is free regardless of how many programmes or categories you enter.

No refund is needed — nomination is completely free, so there is no payment to refund. You can simply withdraw or amend a submission by contacting our team before verification is complete.

They are entirely merit-based, and nomination is completely free — there is no fee of any kind to submit or be evaluated. Every result across all four programmes is decided by an independent jury scoring each entry against six published criteria.

Guest reviews are unverified, aggregated public opinion with no fixed scoring method. A Hospitality Awards win is decided by an independent jury assessing documented evidence against six published, weighted criteria — service excellence, quality, innovation, sustainability, brand impact and integrity — the same standard applied to every nominee.

Winners consistently report measurable benefits: higher direct-booking conversion from displaying the award badge, stronger media and PR coverage, improved staff morale and retention, and a credible signal for investors, franchise partners and corporate buyers.

Yes. Alongside the three company-level programmes, World GM Awards exists specifically to recognise individual hospitality leaders — general managers, executive chefs, spa directors and tourism executives — independent of any award their organisation may also win.