FAQ

Frequently Asked Questions

Everything you need to know about nomination plans, eligibility, judging and the process.

Hospitality Awards is the umbrella platform bringing together International Travel Awards, International Spa Awards, International Restaurant Awards and World GM Awards under one merit-based recognition programme.
No. Every result across all four programmes is decided by independent, merit-based jury / management evaluation only — there is no public voting.
Hotels, resorts, airlines, cruise lines, travel agencies, tour operators, DMCs, tourism boards, spas, wellness resorts, restaurants, chefs, and individual hospitality leaders from anywhere in the world.
Yes. Each nomination is made under a nomination plan; plans start with Silver at USD 140. See the Nomination Plans page (/nomination-price) for the full plan table. Winners are selected purely on merit by the Jury team or the Management of Golden Tree.
Each nomination is made under a nomination plan; plans start with Silver at USD 140. See the Nomination Plans page (/nomination-price) for the full plan table.
14 November 2026, 5:00 PM to 11:00 PM, at the Westin Marina Hotel, Dubai, UAE. It is a black-tie celebration.
Visit the Award Nomination page and complete the official nomination form for your chosen programme and category. Submissions are reviewed first-come, first-served.
Yes. Self-nominations and third-party nominations are both welcome across all four programmes.
No. Organisations and individuals from anywhere in the world may take part, across 200+ countries and territories.
Confirmed winners receive a trophy, plaque or certificate, gala passes and marketing rights to the award title, logo and name.
Yes. An organisation can enter as many of our four award programmes as apply to it; the number of categories each nomination covers depends on the nomination plan chosen (see the Nomination Plans page, /nomination-price).
Please contact our team as soon as possible: you can withdraw or amend a submission by contacting us before verification is complete, and the team will advise on any payment made under your nomination plan.
They are entirely merit-based — the nomination plan chosen has no bearing on the result. Every result across all four programmes is decided by the Jury team or the Management of Golden Tree scoring each entry against six published criteria.
Guest reviews are unverified, aggregated public opinion with no fixed scoring method. A Hospitality Awards win is decided by the Jury team or the Management of Golden Tree assessing documented evidence against six published, weighted criteria — service excellence, quality, innovation, sustainability, brand impact and integrity — the same standard applied to every nominee.
Winners consistently report measurable benefits: higher direct-booking conversion from displaying the award badge, stronger media and PR coverage, improved staff morale and retention, and a credible signal for investors, franchise partners and corporate buyers.
Yes. Alongside the three company-level programmes, World GM Awards exists specifically to recognise individual hospitality leaders — general managers, executive chefs, spa directors and tourism executives — independent of any award their organisation may also win.
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